How to purchase a gift membership on Steady
1. Visit the Steady page of the project you wish to support and select "Gift a membership."
2. Select which membership plan you wish to purchase – some projects have more than one plan on offer and select "Purchase as a gift".
3. Enter the recipient's details, choose when the gift should start, and enter your payment information.
4. Once your order is complete, we'll send your gift to the recipient: right away, or on the date you chose.
When will the gift membership start?
You decide. When you buy the gift, choose “Immediately” to start it right away, or “On a date of my choice” to schedule it. You can pick any date from tomorrow up to 3 months ahead, which is handy for ordering a Christmas or birthday present early.
A scheduled gift starts at 8:00 (Berlin time) on the chosen date. That's when the recipient receives the email about their gift.
When will I be charged for a scheduled gift?
Not when you order. At checkout, we only save your payment method. On the start date, we charge the price shown at checkout to that payment method. Your invoice is then available in your Steady account under Invoices.
Right after you order, you'll get an email confirming the scheduled gift. On the start date, you'll get another one once the gift has been sent.
What happens if the payment fails on the start date?
We try to charge your payment method once, on the start date. If the payment doesn't go through, for example because your card has expired, the gift isn't sent and you aren't charged. We'll email you so you can buy the gift again. The recipient doesn't receive any message.
The same applies if the gift can't be delivered for another reason, for example because the plan is no longer offered or the recipient has become a paying member in the meantime. Tip: make sure the payment method saved in your Steady account is still valid on the start date.
Can I change or cancel a scheduled gift?
You can't do this yourself at the moment. If you'd like to cancel a scheduled gift, contact our support before the start date. As nothing has been charged yet, there's nothing to refund. To change the date, the recipient or the plan, we cancel the gift and you buy it again with the new details.
How will the recipient receive the gift membership?
You will be asked to supply an email address for the recipient during the purchase.
As soon as the gift starts (right after purchase, or at 8:00 Berlin time on the date you chose), we send the recipient an email with details of the gift membership (minus the price, of course). The gift membership is available from that moment.
If the membership plan you have selected contains home delivery benefits, you will be required to supply a delivery address for the recipient during the purchase. In that case, the media maker can best advise when any physical benefits will be delivered.
Will the gift membership auto-renew?
Gift memberships do not renew automatically. If you bought an annual gift membership, Steady sends you a reminder email shortly before it expires, so you can decide whether to gift it again. All payments for gift memberships are one-time payments.
Can I purchase a gift membership with direct debit?
Unfortunately, direct debit can't be used to pay for a gift membership. You can pay by credit card or PayPal, or with Apple Pay where available.
